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TALOS MaiNDIntelligent Middleware
Healthcare

AI Agents That Handle the Paperwork So Clinicians Handle the Patients

From patient intake to discharge summaries, Talos MaiND deploys specialized healthcare AI agents that automate clinical documentation, check drug interactions, and streamline shift handoffs -- while maintaining full HIPAA compliance.

12 specialized healthcare skills with ICD-10 integration
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HIPAA-eligible via AWS Bedrock and Azure OpenAI with BAA support
Industry Challenges

Problems We Solve

Real challenges facing healthcare teams today -- and how Talos MaiND addresses each one.

Challenge

Clinicians spend up to 2 hours per day on documentation -- SOAP notes, discharge summaries, and handoff reports eat into patient care time.

Solution

Automated SOAP note generation, discharge summaries, and shift handoff reports powered by AI that understands clinical terminology and ICD-10 codes.

Challenge

Patient intake is manual, repetitive, and creates bottlenecks at reception. Forms are filled incorrectly, leading to downstream data quality issues.

Solution

Self-service patient intake via WhatsApp or web chat with intelligent form validation, symptom pre-screening, and automatic EHR-ready data formatting.

Challenge

Drug interaction checking is error-prone when done manually, especially with polypharmacy patients on multiple medications.

Solution

Real-time drug interaction checking with severity scoring across the full patient medication list, integrated into the clinical workflow.

Challenge

Shift handoff communication gaps lead to critical information being lost, increasing adverse event risk and staff stress.

Solution

AI-generated shift handoff reports that consolidate patient status, critical alerts, pending tasks, and medication changes into a clear, standardized format.

Skills Toolkit

Industry-Specific Skills

Purpose-built AI skills designed specifically for healthcare workflows.

25 industry skills
6 tools

Appointment Booking

Check availability, book appointments, reschedule, cancel, and send reminders

SchedulingLearn More
4 tools

Appointment Scheduling

Schedule, reschedule, and cancel medical appointments

HealthcareLearn More
1 tool

Call Script

Generate HIPAA-compliant phone call scripts

HealthcareLearn More
5 tools

Camera Capture

Enable camera access in the chat widget for photo and video capture with AI vision analysis

UtilityLearn More
1 tool

Clinical Calculator

Medical calculators: GFR, MELD, CHA2DS2-VASc, BMI, qSOFA, NEWS2

HealthcareLearn More
6 tools

Discharge Summary

Generate patient discharge summaries

HealthcareLearn More
1 tool

Drug Interaction Checker

Check drug-drug interactions and contraindications

HealthcareLearn More
1 tool

Healthcare Email

Compose HIPAA-compliant healthcare emails

HealthcareLearn More
6 tools

Email Sender

Send transactional emails with templates, attachments, and delivery tracking via SendGrid

CommunicationLearn More
6 tools

Feedback & Survey

Create and distribute customer satisfaction surveys, NPS, and feedback forms with analytics

UtilityLearn More
6 tools

Form Builder

Create dynamic forms for applications, surveys, and data collection with validation

UtilityLearn More
5 tools

Google Maps

Search places, get directions, geocode addresses with interactive maps

Rich MessagesLearn More
View all 25 industry skills

Cross-Industry Skills

Universal capabilities that complement your healthcare toolkit.

72 cross-industry skills
5 tools

Agent Communication

Enable inter-agent communication within the same organization: discover agents, send messages, delegate tasks, and broadcast to multiple agents

UtilityLearn More
1 tool

Amadeus Flight Inspiration

Find cheapest flight destinations from any origin via Amadeus

TravelLearn More
1 tool

Amadeus Flight Search

Search flights, confirm prices via Amadeus GDS API

TravelLearn More
1 tool

Amadeus Hotel Search

Search hotels by city or coordinates via Amadeus API

TravelLearn More
1 tool

Amadeus Location Search

Airport and city autocomplete search via Amadeus

TravelLearn More
6 tools

Application Testing

Plan and manage application testing: test plans, strategies, test matrices, coverage assessment, and bug report generation.

UtilityLearn More
Explore all 72 cross-industry skills
How It Works

Real-World Scenarios

See end-to-end workflows that automate critical healthcare operations.

1

Patient Self-Service Intake via WhatsApp

  1. Patient initiates intake

    WhatsApp Messaging

    Patient sends a WhatsApp message to the clinic number. The AI agent greets them and begins the intake process in their preferred language.

  2. Structured data collection

    Patient Intake

    The patient intake skill collects demographics, insurance info, chief complaint, and medical history through a conversational flow with validation.

  3. Symptom pre-screening

    Symptom Prescreening

    Based on the chief complaint, the symptom pre-screening skill asks targeted follow-up questions and generates an initial assessment.

  4. Appointment scheduling

    Appointment Scheduling

    The agent checks availability and books the patient into the appropriate clinic slot, sending a confirmation with pre-visit instructions.

2

Automated SOAP Note Generation

  1. Consultation data capture

    SOAP Note

    During or after the consultation, the clinician provides key findings, diagnoses, and treatment plans via voice or text input.

  2. Clinical calculation

    Clinical Calculator

    Relevant clinical scores and calculators are automatically applied -- BMI, eGFR, cardiovascular risk -- and embedded in the note.

  3. Drug interaction check

    Drug Interaction

    Prescribed medications are cross-referenced against the patient's current medication list to flag potential interactions.

  4. SOAP note generation

    SOAP Note

    A structured SOAP note is generated with proper ICD-10 codes, ready for EHR integration and clinician review.

3

Shift Handoff with Critical Alerts

  1. End-of-shift trigger

    Shift Handoff

    The shift handoff skill is triggered automatically at shift change or manually by the outgoing nurse or physician.

  2. Patient status aggregation

    Shift Handoff

    The agent aggregates patient statuses, recent changes, pending lab results, and medication schedules into a consolidated report.

  3. Critical alert flagging

    Shift Handoff

    High-priority items are flagged with urgency levels -- abnormal vitals, medication changes, pending procedures, and deteriorating patients.

  4. Secure HIPAA-compliant delivery

    Email Sender

    The handoff report is delivered to the incoming team via a HIPAA-compliant channel with read confirmation tracking.

ROI

Calculate Your ROI

See what Talos MaiND could save your healthcare organization every month.

ROI Calculator

Estimate your monthly savings with Talos MaiND automation.

healthcare preset loaded
5 agents
3,000
8 min
$5,500

* Assumes 65% automation rate and $1,499/mo platform cost.

$11,014

Estimated monthly savings

735%

ROI on platform investment

0.1 mo

Payback period

260 hrs

Hours saved / month

What Our Clients Say

Trusted by Healthcare Leaders

healthcare

“The SOAP note automation alone saved our physicians an average of 45 minutes per day. We redeployed that time directly to patient consultations, which improved both patient satisfaction and revenue per provider.”

Dr. Elena Papadimitriou

Chief Medical Officer · Mediterranean Health Network

Ready to Transform Your Healthcare Operations?

Join forward-thinking healthcare organizations that are automating operations, reducing costs, and delighting customers with AI-powered agents.

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